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Performance Management System
June 2021 Examination
1. Navin was promoted as a manager one year ago. Navin’s performance has been ‘’above average’’ though he has potential and can get better. Navin reports to Natasha who is a General Manager. Natasha has called Navin for a performance feedback session. What steps should Natasha take to ensure that the performance feedback session is meaningful and achieves a successful outcome? (10 Marks)
Answer 1.
INTRODUCTION:
Performance appraisal means evaluating the job performance of a worker by using various methods. It is essential in every organization
2. First Force Ltd is an insurance company with 1000 employees across major cities in India. The company is planning to introduce 360 degrees feedback and has requested you to design a 360 degrees form. (10 Marks)
Answer 2.
INTRODUCTION:
360-degree feedback: It is a method of job appraisal in which a worker gets anonymous feedback from other employees who work around them. They can be superiors, peers, managers and can be direct reports. A total of ten to twelve people fills out the 360-degree feedback form according to the employee’s performance. In the feedback form, questions are asked with a rating scale and comment section along with it. Besides other co-workers, the employee also fills out the same questionnaire as a
3. Deep Logistics is a 2-year-old company and has recently introduced Performance Appraisal process in the company. You are the HR Manager and need to set goals for your team. You need to prepare 2 goals each for the following:
a. Training Manager (5 Marks)
Answer 3a.
INTRODUCTION:
Performance Appraisal: It is vital to have a check on the work performed by the workers. Hence, reviewing the job performance and contribution of the employees is known as performance appraisal. Performance appraisal is also called as an annual review, evaluation, employee appraisal, or performance review. The companies use this process to give a picture to the workers regarding their increase in payment, bonuses, termination, etc. An organization can implement the job appraisal at any time, annual, semi-annual, or quarterly.
Answer 3b.
INTRODUCTION:
Performance Appraisal: The process of evaluation of an employee’s performance is known as performance appraisal. The main aim of performance appraisal is to understand the capabilities of an individual to estimate the further growth and development of the workers and the organization. Other objectives of performance appraisal are: identification of strength and weaknesses of a worker, provide feedback to employees, review, and retainment of the training program, and maintaining records to
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