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National Institute of Business Management
Chennai – 020
SECOND SEMESTER EMBA/MBA
Business English
Attend any 4 questions. Each question carries 25 marks
(Each answer should be of minimum 2 pages / of 300 words)
Question.1. Explain the process of Communication.
Answer:Communication is a process, and if the process breaks down, communication will fail. In this lesson, you’ll learn about the communication process. We’ll also discuss how the concept of noise can disrupt this process.
Communication Defined
Lindsey is the supervisor of a team of employees in a research and development department for a small tech company that focuses its research on new apps. Her boss wants Lindsey to work on a new project. But Lindsey can’t successfully manage her team in order to complete the project unless she is able to effectively communicate with them.
Question.2. Discuss Personnel communication.
Answer:
Question.3. Explain the practical guidelines for using gender inclusive language in business communication.
Answer: Language plays a central role in the way human beings behave and think. The National Council of Teachers of English (NCTE) is concerned about the critical role language plays in promoting fair treatment of women and girls, men and boys. Through careful selection of gender-fair language, NCTE members have the opportunity to influence thought and behavior both directly and indirectly. These guidelines offer suggestions for language use that will open rather than close possibilities and that speakers and writers
Question.4. Explain the pressure of writing a performance review.
Answer:Performance reviews are valuable for both the employee and the employer. It’s a chance for the employer to give constructive feedback to ensure their business is operating the best it can. It also allows the employer to give praise for a job well done, guidance for what an employee is doing wrong, and have an open discussion about the future of the company and the potential for employee growth.
“The ideal outcome for a performance appraisal is for managers and employees to have meaningful, reflective conversations together,” says Julie Rieken, the CEO of evaluation software company Trakstar, and Applied Training Systems, Inc. “It’s a chance to document the year’s accomplishments, … understand expectations and celebrate progress.”
Question.5. Explain the guidelines to overcome barriers to communication.
Answer:In order to remove hindrances in the way of communication the following steps are worth consideration:
(1) Clarify Ideas before Communication:
The person sending the communication should be very clear in his mind about what he wants to say. He should know the objective of his message and, therefore, he should arrange his thoughts in a proper order.
(2) Communicate According to the Need of the Receiver:
The sender of the communication should
Question.6. Describe in detail the classification of Communication.
Answer:
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