MU0012 – Employee Relations Management

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ASSIGNMENT

 

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

1 Employees are the most important resource for any company. What do you mean by Employee Relations Management? Explain the different Employee Relations Management Tools applied in organizations

Answer : Employee Relations Management Tools

Employee relations refers to how a manager communicates with employees, develops a connection with them and helps them perform their jobs and understand workplace requirements. Managers have many different types of relationships with employees, depending on culture and the current school of management thought. Currently, many businesses encourage managers to develop close, coaching relationships with employees to help them grow their own skills and independence. But regardless of management focus, managers need the

 

 

 

2 As an HR of a Company, you are asked to focus on the causes of Grievance and the Grievance handling procedure. What according to you are the reasons of Grievance? Explain the pre-requisites you will consider while addressing Grievance handling procedure

 

Answer : Causes of Grievance:

 

(i) Promotions; (ii) Amenities; (iii) Continuity of service; (iv) Compensation; (v) Disciplinary action; (vi) Fines; (vii) Increments (viii) Leave; (ix) Medical Benefits; (x) Nature of the job; (xi) Payment of wages; (xii) Acting promotion; (.xiii) Recovery of dues; (xiv) Safety appliance; (xv) Superannuation; (xvi) Supersession; (xvii) Transfer; (xviii) Victimization; and (xix) Conditions of work.

 

Pre-requisites of a Grievance Handling procedure:

 

 

 

 

3 List and explain the various types of Disciplinary problems existing in an organization

Answer : Discipline is essential for organisations to regulate employee behaviour and to channel employee efforts in realising organisational goals. Management deals with all acts of indiscipline or misconduct according to the organisational rules and policies and the nature of the indiscipline.

 

Indiscipline can be classified as minor or major on the basis of the impact they have on the functioning of the organisation.Minor acts of indiscipline include absenteeism, late coming, negligence at work, failure to be present when required, inefficiency and acts of omission. Management correct minor indiscipline with written or

 

 

 

4 Discuss the Collective Bargaining Process and its issues

 

Answer : Collective bargaining is a process whereby trade unions, representing workers, and employers through their representatives, treat and negotiate with a view to the conclusion of a collective agreement or renewal thereof or the resolution of disputes.

 

A collective agreement is usually an agreement in writing between an employer and a union, on behalf of workers employed by the employer. It contains provisions reflecting terms and conditions of employment of the workers, and conferring to them their rights, privileges and responsibilities.

 

Sometimes the terms “bargaining” and “negotiating” are used to describe the same process. Theoretically, the term bargaining is probably better used to describe the economic interaction between an employer and an employee which is

 

5 What is a Trade Union and What are its activities? Explain the functions of Trade Unions.

 

Answer : A trade union or labor union is an organization of workers who have banded together to achieve common goals such as protecting the integrity of its trade, achieving higher pay, increasing the number of employees an employer hires, and better working conditions. The trade union, through its leadership, bargains with the employer on behalf of union members (rank and file members) and negotiates labour contracts (collective bargaining) with employers. The most common purpose of these associations or unions is “maintaining or improving the conditions of their employment”. This may include the negotiation of wages, work rules, complaint procedures, rules governing hiring, firing and promotion of

 

 

6 Write a brief note on the following Acts :

 

a) Indian Trade Unions Act,1926

Answer : In India, the first organised trade union was formed in 1918 and since then they have spread in almost all the industrial centres of the country. The legislation regulating these trade unions is the Indian Trade Unions Act, 1926. The Act deals with the registration of trade unions, their rights, their liabilities and responsibilities as well as ensures that their funds are utilised properly. It gives legal and corporate status to the registered trade unions. It also seeks to protect them from civil or criminal prosecution so that

 

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