MU0011 – Management and Organisational Development

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ASSIGNMENT

 

DRIVE SUMMER 2014
PROGRAM Master of Business Administration- MBA
SUBJECT CODE & NAME MU0011 – Management and Organisational Development
SEMESTER 4
BK ID B1765
CREDITS 4
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

1 Define Organizational Development (OD).What are the characteristics of OD?

Answer : Organisational Development (OD) can be described as the systematic process to change the culture, system and behaviour of organization. It is process that helps in solving organizational problems and achieving organizational objectives. Organisational Development works as important mechanism that helps in impressing the organization and its employee through planned and established system.

 

 

2 As an HR, you find that the OD professional in your organization is not competent enough. What are the competencies you will consider in a good OD professional?

 

Explain any ten competencies required for OD professional

Answer : Much of the literature about the competencies of an effective OD practitioner reveals a mixture of personality traits, experiences, knowledge, and skills presumed to lead to effective practice. For example, research on the characteristics of successful change practitioners yields the following list of attributes and abilities: diagnostic

 

3 What are the characteristics of OD intervention? Explain the Six Box Model in OD.

 

Answer : There are eight characteristics of organization development interventions from more traditional interventions:

 

1. An emphasis, although not exclusively so, on group and organizational processes in contrast to substantive content.

 

2. An emphasis on the work team as the key unit for learning more effective modes of organizational behavior.

 

4 What is a Learning Organization? Discuss the attributes of a learning organization. Explain the in learning various learning disciplines organization

 

Answer : Learning organization :                                                                                      

A learning organization is the term given to a company that facilitates the learning of its members and continuously transforms itself. Learning organizations develop as a result of the pressures facing modern organizations and enables them to remain competitive in the business environment. A learning organization has five main features; systems thinking, personal mastery, mental models, shared vision and team learning.

 

 

 

 

5 Describe the impact of Technology in Organizational Development (OD).What are the benefits of using Technology in the field of OD?

Answer : The Internet, email, and Web conferencing tools have created the capacity for collaborating across time and space both within and between organizations. Just as technology has transformed the organizational environment, it’s also transforming the field of Organization Development (OD).

 

Impact of Technology intervention in Organization Development:

 

The Internet, email, and Web conferencing tools

 

 

6 Write short notes :

 

a) Senge’s Approach

 

Answer : The Learning organization concept was coined through the work and research of Peter Senge and his colleagues (Senge, 1990). It encourages organizations to shift to a more interconnected way of thinking. Organizations should become more like communities that employees can feel a commitment to. They will work harder for an organization they are committed to.

 

b)Nonaka And Takeuchi’s Approach

Answer : Ikujiro Nonaka and Hirotaka Takeuchi propose a model of the knowledge creating process to understand the dynamic nature of knowledge creation, and to manage such a process effectively: the SECI model.

There is a spiral of knowledge involved in their model, where the explicit and tacit knowledge interact with each other in a continuous process. This process leads to creation of new knowledge. The central thought of the model is that

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