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DRIVE Fall 2014
PROGRAM
MBA/MBAHCSN3 – Sem 4, PGDHSMN – Sem 2
SUBJECT CODE & NAME
MH0057 – Management of Healthcare Human Resources
BOOK ID
B1321
CREDIT & MARKS
4 Credits, 60 marks
Q.1. Define manpower planning. Explain the steps in manpower planning. (Definition, Explanation of steps) 2,8
ANS:
Definition: According to Beach, “Manpower planning is the process of determining and assuring that the organisation will have an adequate number of qualifiedpersonnel, available at the proper times, performing jobs which meet the needs of enterprise and which provide satisfaction for the individuals involved”. Manpower planning ensures having the right personnel at a right place, at the right time to do the right job for achieving the goals of healthcare organisation. It begins with analysing the future
Q.2. Define training. Explain the various steps involved in the training cycle. (Definition, Explanation) 1, 9
ANS:
Definition: Training is an organised process for developing skills, knowledge andabilities to perform a job. Training fills the gap between the job requirement and the employees’ present specification. Training can be defined as the systematic procedure in healthcare organisations in order to develop behaviour, skills and abilities of theemployees without considering their functional levels. For
Q.3. Discuss the importance of HRM in healthcare organisations. (Explanation of HRM in general, Importance of HRM for the employees, society and the organisation, Strategic role of HRM in healthcare) 2, 4, 4
ANS:
Explanation of HRM in general: Human Resource Management (HRM) is the function within an organisation that focuses on recruitment of, management of, and providing direction for the people who work in the organisation. The key functions of HR are:
Q.4. Explain the impact of government on reward management. (What is reward management, Impact of government on reward management) 2, 8
ANS:
Reward Management: Reward programme is basically divided into two types, they are as shown below:
- Intrinsic rewards
- Extrinsic rewards
Q.5. Explain the importance of human relations in healthcare services. (Brief overview of human relations in healthcare services, Explanation of importance of human relations in healthcare services) 2,8
ANS:
Human Relations in Healthcare Services: Human Resource Management (HRM) is a managing body designed in an organisation to ensure that the employees put forward their best talent in order to accomplish the organisation target, efficiently and effectively.
Q.6. A healthcare organization opens a new cafeteria. Consider that you are the HR manager of the healthcare organization and you are given the task of recruiting the staff for managing, cooking food, cleaning the cafeteria and so on. Explain the various methods of recruitment you would follow in selecting the right candidate for the job. (Listing the various processes in recruitment, Explanation of various processes) 3,7
ANS:
Listing the various processes in recruitment: The recruitment process begins with the human resource department receiving the recruitment requirements from the department head. Figure illustrates the
Dear students get fully solved SMU MBA Fall 2014 assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
(Prefer mailing. Call in emergency )