MH0052 – Hospital Organization, Operations and Planning

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ASSIGNMENT

 

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

1Explain the steps in hospital planning.

 

Answer : Most clients begin our interactions with a one standard question: “How do we go about setting up a hospital?” No matter what the size of the hospital, big or small, all hospital facilities will need the same 5 step approach:

 

Step 1 :  Project Conceptualization :  This is the preliminary stage where one is trying to visualize his / her hospital in terms of its ownership, philosophy, bed-mix, facility-mix, etc.  This requires undertaking at the very least a basic but

 

 

 

2. Hospital is different from other service industries. Explain.

 

Answer : We often reflect on how different health care is from other services and industries, but my experience as a passenger made me think about the similarities.

 

First – disorientation. Where am I? Where do I go? What is the system here? The environment was acutely unfriendly – full fluorescent lighting 24/7. Then the lack of information and the misinformation – being told flights were cancelled, then that they were not, (then that they were again). Hours passing – being directed from

 

 

 

 Q. 3. List the various committees in a hospital setting. Discuss the factors that affect the effectiveness of committees.   

 

Answer : Listing the various committees :

 

1. Medical Executive Committee

2. Ethics Committee:

3.  The Pharmacy and Therapeutics Committee

4. The Infection Control Committee.

5. Safety Committee/ Employee Hospital waste management Health Committee:

6. Budget/Finance and Audit Committee:

 

 

 

Q.4  Discuss in brief the planning, design and staffing of a billing department in a hospital.  

 

Answer :Brief outline of billing department:

 

The decision on how to bill, file insurance claims, document these claims, and finally to collect on these claims is one of the most important decisions a Hospitalist practice will make, second only to selecting the best physicians to practice as Hospitalists. Good billing services can make the difference between success and failure of your program.

 

 

 

 

Q.5  Discuss the managerial skills required to be possessed by a health service manager.

                                                    

Answer : 3 categories of managerial skills :

 

A manager’s role is varied and complex. Managers need certain skills to perform the duties and activities associated for being a manager. There are three basic skills :

 

1. Management skills

2. Communication skills

3. Conceptual skills

 

 

Q.6  Imagine that you are appointed as a consultant for setting up a Radiology and X-ray unit in a tertiary care teaching hospital. What are the planning considerations you have to keep in your mind before executing the task?  

 

Answer : Importance of Radiology and X-ray unit in a hospital  :

 

The imaging department within a hospital or as a stand-alone centre can be treated as a separate business as it is a big profit centre. Apart from providing routine and specialised diagnostic services with imaging technique for indoor, out-patients and walk-in patients it also provides therapeutic services like radio therapy, nuclear medicine as well as interventional radiography. This acts as a big source of revenue generation for a hospital

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