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Summer 2013
Master of Business Administration in Healthcare Services Management – Semester 3
MH0052 – Hospital Organization, Operations and Planning – 4 Credits
(Book ID:B1213)
Assignment (60 marks)
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Q1. Describe the concept of Economic Order Quantity.
Answer : Economic order quantity :
Economic order quantity is the order quantity that minimizes total inventory holding costs and ordering costs. It is one of the oldest classical production scheduling models. The framework used to determine this order quantity is also known as Wilson EOQ Model or Wilson Formula.
Formula :
Q2. Omega Healthcare is planning to open a hospital in North Bangalore region. For this purpose they
have brought together a team of experts.
A. Who are the team of experts who constitute the hospital planning?
Answer :
Team of experts :
1. Elected officers of medical staff
2. Chairpersons of various medical departments
3. Physicians on the board of directors
4. President and vice president
5. Director of quality, care ,assurance, risk management
Roles :
Q3. List the various committees in a hospital setting and discuss Medical records committee and Infection
control committee in detail.
Answer : Committees in a hospital setting :
1. Medical record committee
2. Infection control committee
3. Finance and audit committee
4. Information system committee
Q4. Discuss the policies and procedures followed in enquiry and registration counter of a hospital.
Answer : Enquiry and registration counter :
This counter is important for proper functioning of hospitals. Working of hospitals depends on proper planning made by enquiry and registration counter . For smooth running of hospitals certain policies are made for the counter.
Policies followed :
Policy 1 :-
The basic disciplines would run on daily basis,
Q5. Define ward planning. Discuss the various patterns of ward design. 10 marks
Answer : Ward planning :
The primary role of the hospital is to provide curative care to the sick through provision of a shelter in the hospital, under direct supervision. It requires a systematically organized ‘In patient care’ facility. The organization of in patient service is very important because while providing curative care, there should be provision to look into the patients physical, emotional and psychological needs. The patient must feel at home having a clean, peaceful atmosphere, and adequate provision for self-entertainment. The attendants visiting the patients must also be provided facilities to wait for some times, and must be satisfied with the hospital sanitation and type of care to their patient. There has to be adequate safety
Q6. Imagine that you are appointed as a consultant for setting up a neo-natal intensive care unit in a
tertiary care teaching hospital. What are the planning considerations you have to keep in your mind
before executing the task?
Answer : Importance of neonatal ICU in a hospital :
Newborn babies who need intensive medical attention are often admitted into a special area of the hospital called the Neonatal Intensive Care Unit (NICU). The NICU combines advanced technology and trained healthcare professionals to provide specialized care for the tiniest patients. NICUs may also have intermediate or continuing care areas for babies who are not as sick but do need specialized nursing care. Some hospitals do not have the personnel or a NICU and babies must be
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