MBASCM-205 TOTAL QUALITY MANAGEMENT

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JAIPUR NATIONAL UNIVERSITY, JAIPUR

School of Distance Education & Learning

Internal Assignment No. 1

MBA SUPPLY CHAIN MANAGEMENT – I YEAR

Paper Code:   MBASCM-205

Paper Title:    TOTAL QUALITY MANAGEMENT

Last date of submission:                                                                                      Max. Marks: 15

Q.1Write short notes on: a)            EMEA                                    b)            Quality Council
Q.2Discuss all the important factors of ISO 9004:2000.

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JAIPUR NATIONAL UNIVERSITY, JAIPUR

School of Distance Education & Learning

Internal Assignment No. 2

MBA SUPPLY CHAIN MANAGEMENT – I YEAR

Paper Code:   MBASCM-205

Paper Title:    TOTAL QUALITY MANAGEMENT

Last date of submission:      

Q.1What is the main role of quality circle in quality management?
Q.2Explain the customer retention in quality management.

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