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JAIPUR NATIONAL UNIVERSITY, JAIPUR
School of Distance Education & Learning
Internal Assignment No. 1
Master of Business Administration
Paper Code: MBAH– 104
Paper Title: Human Resource Management
Last date of submission: Max. Marks: 30
Note: Question No. 1 is of short answer type and is compulsory for all the students. It carries 1 Mark each.
Q. 1. Answer all the questions:
(i) Differentiate between HRM and HRD.
Answer: 1. HRM is concerned with managing people at work at all levels in the organisation. It is a routine, maintenance-oriented and administrative function. But HRD is a continuous on-going development function which aims at improving human resources.
(ii) Define Job Specification.
Answer: A job specification defines the knowledge, skills and abilities that are required to perform a job in an organization. Job specification covers aspects like education, work-experience, managerial experience etc which can help accomplish the goals related to the job. Job specification helps in the recruitment &
(iii) State the causes of Grievance in an organisation
Answer: Grievances may occur due to a number of reasons:
1. Economic:
Employees may demand for individual wage adjustments. They may feel that they are paid less when compared to others. For example, late bonus, payments, adjustments to overtime pay,
(iv) What is Human Resource Inventory?
Answer: Inventory is a term that is use to count tangible objects like goods and raw materials. The inventory of human resources is also prepared in the same way but it is not simply the counting of heads that are available at present but cataloguing the present and future potentials. The human
(v) List the benefits of Training to an organisation
Answer: General Benefits from Employee Training :
There are numerous sources of online information about training and development. Several of these sites (they’re listed later on in this library) suggest reasons for supervisors to
(vi) Differentiate between Training and development
Answer: Main Differences between Training and Development:
(vii) Define induction.
Answer: Induction is the process of introducing a new employee to the company culture and processes with the aim of bringing them up to speed as quickly as possible as well as making them
(viii) State the causes of industrial accidents.
Answer: The workplace can be dangerous, even more so in an industrial environment. Numerous factors can cause accidents, ranging from overexertion to mishandling of hazardous materials. There
(ix) Define 360 appraisal with an example.
Answer: It is a system in which employees will get feedback from all the people they work with. There are about 7 to 12 people who will fill out a form which is usually a feedback form. The contents of the form may vary from broad range competencies to work environment. The employee
(x) What is Red Hot Stove rule?
Answer: Some employees, regardless of an organization’s efforts at selection, socialization, job design, performance standards and reward practices, create discipline problems for the management. Handling these discipline problems is a sensitive and challenging task for a human resource manager.
Employees of an organization are expected to conduct themselves in accordance with the
Note: Answer any four questions. Each question carries 5 marks (Word limits 500)
Q. 2. What do you understand by Human resource management? Explain various functions of Human resource management.
Answer: HRM ensures the smooth functioning of an organisation. The process starts with
Q. 3. Discuss the various sources of recruitment of employees with the merit and demerit
of each.
Answer:
Q. 4. Define manpower planning. Discuss the various steps involved in the manpower planning process.
Answer: Manpower Planning which is also called as Human Resource Planning consists of putting right number of people, right kind of people at the right place, right time, doing the right things for
Q. 5. Explain the various methods of Training employees with the merits and demerits of each.
Answer: Training Methods
- On-the-job training.
- Off-the-job training.
Q. 6. Discuss the causes of Grievance in an organization and explain the procedure of grievance redressal in an organization.
Answer: Grievance may be any genuine or imaginary feeling of dissatisfaction or injustice which an employee experiences about his job and it’s nature, about the management policies and procedures. It must be expressed by the employee and brought to the notice of the management and the organization.
Grievances take the form of collective disputes when they are not resolved. Also they will then lower the morale and efficiency of the employees. Unattended grievances result in frustration,
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