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 HBR Issue: January / February 2016 Article

Title: Manage Your Emotional Culture

By Sigal Barsade and Olivia A. O’Neill

Question:

According to popular thinking, a true professional should never show emotions at work. However, thinkers like Drucker have opined that, “In its purest form, work is not built on personal likes or dislikes” (Management: Tasks, Responsibilities, Practices: Drucker: 1973).

In this regard,

Question (a) Discuss your viewpoint(s) on whether emotions should be allowed or avoided at work.

Question (b) Emotions at workplace can be either positive or negative in nature. How can team leaders promote positive emotions and keep negative emotions to a minimum at work place?

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HBR Issue: January / February 2016 Article

Title: The Limits of Empathy

By Adam Waytz

Question:

Empathy is the capacity to place oneself in another’s position. Empathizing with others, especially at work place is vital as it creates and nurtures harmonious relationships. However, as discussed in the article, ‘The limits of empathy’, there are certain limits to empathy and these limits can impact organizational effectiveness.

Question. Discuss the limits to empathy and various means to overcome them.

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HBR Issue: January / February 2016 Article

Title: Collaboration Overload

By Rob Cross, Reb Rebele, and Adam Grant

Question:

Collaboration is the new mantra for an effective organization. Facilitating collaboration itself takes a great deal of effort, time and planning on part of the employees/teams. The article, ‘Collaboration Overload’ discusses a number of issues that crop up while facilitating collaboration. In this regard,

Question. (a) Is facilitating collaboration a worthwhile task? Or is collaboration a first step into a vicious cycle? Present your viewpoints, illustrating wherever necessary.

Question. (b) How can leaders of organizations ensure that collaboration helps face challenges and not become a challenge by itself?

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HBR Issue: January / February 2016 Article

Title: Can Your Employees Speak Freely?

By James R. Detert and Ethan R. Burris

Question:

Soliciting feedback from employees is no longer confined to putting a box marked “suggestions” next to the tea dispensing machine. Smart companies are using innovative measures that make it easier for employees to share their ideas and concerns.

Question. Discuss the pros and cons of brainstorming sessions and open-office policies used in eliciting employee opinions.

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HBR Issue: April 2016 Article

Title: Making Exit Interviews Count

By Everett Spain and Boris Groysberg

Question:

According the article ‘Making exit interviews count’, exit interviews (EIs), when conducted with care, can provide a flow of thoughtful feedback and insights and can answer questions like

  • Why employees stay in the firm?
  • Why employees leave the firm?
  • What changes need to be made in the organization?

In this regard,

Question. (a) Discuss the usefulness of EIs.

Question. (b) Design a suitable questionnaire to be used for exit interview. Incorporate questions in this questionnaire that will bring out the concerns mentioned above.

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