Diploma in Quality Management of Hospital & Healthcare Organizations – SYMBIOSIS Solved Assignments Latest

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Diploma in Quality Management of Hospital & Healthcare Organizations

Questions for 1st Set of Assignment

LAQ & SAQ

Name of the student:                                                                                                

Batch: 2021-22

PRN:                                                                                                 

Instructions:

1. Please write your answers in this document itself.

2. All questions are compulsory.

3. Submit/Upload your solved assessments in the learning management system on or before 1st November, 2021.

4. Use font type: Times New Roman & size: 12 for writing your answers.

Course 1

Quality in Healthcare

Section A

Long Answer Questions (LAQs)

Total marks: 20 marks

Obtained marks: ——–

Answer the following questions:

  1. Describe the milestones that have changed perceptions about quality in healthcare. Assuming you are a quality manager in a tertiary care hospital, how will you explain difference between quality approach for a product & healthcare services to a newly joined subordinate? (10 marks)
  • Describe the structure of public health system in India. (10 marks)

                                                                    Section B

Short Answer Questions (SAQs)

Total marks: 20 marks

Obtained marks: ——–

Answer the following questions in brief:

  1. Define quality & explain the elements of quality in healthcare. (5 marks)
  2. Describe the scope of NABH standard- Responsibilities of Management & Patient Rights & Education. (5 marks)
  3. Write in short about establishment of Quality Council of India (QCI) & accreditation boards under it. (5 marks)
  4. What are ISO standards for quality management? How these standards help to improve the quality within an organization? (5 marks)

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Course 2

NABH Standards: Patient Centric Approach

Section A

Long Answer Questions (LAQs)

Total marks: 20 marks

Obtained marks:——–

Answer the following questions:

  1. Describe the NABH standards related to emergency services in Care of Patients (COP) in brief. If you are conducting audit of in-patient department in a multispecialty hospital, how will you measure the clinical outcomes? (10 marks)
  • Describe significance of Health Related Quality of Life (HRQoL) in assessment of clinical outcomes. (10 marks)

Section B

Short Answer Questions (SAQ)

Total marks: 20 marks

Obtained marks: ——–

Answer the following questions:

  1. Write the guidelines for preparation & dispensing of medication given by NABH. (5 marks)
  2. Explain in brief the intent of Access, Assessment & Continuity of Care (AAC) standards by NABH. ( 5 marks)
  3. Describe various best practices to be followed for correct identification of the patient. (5 marks)
  4. What is accreditation? How does accreditation help in quality improvement in a hospital? (5 marks)

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Course 3

NABH Standards: Management Centric Approach

Section A

Long Answer Questions (LAQs)

Total marks: 20 marks

Obtained marks: ——–

Answer the following questions:

  1. Describe essential provisions to be made within a hospital for fire safety. (10 marks)
  • How will you formulate standards for assessment of quality in a non-accredited 300 bedded hospital? (10 marks)

Section B

Short Answer Questions (SAQ)

Total marks: 20 marks

Obtained marks: ——–

Answer the following questions:

  1. Explain PDCA cycle as an approach to continuous quality improvement. (5 marks)
  2. Describe NABH guidelines for incident reporting system. (5 marks)
  3. What are the functions of health & safety management committee in a hospital? (5 marks)
  4. Discuss the NABH guidelines for maintenance of medical records ensuring continuity of care. (5 marks)

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Course 4

Quality Standards for Other Healthcare Organizations

Section A

Long Answer Questions (LAQs)

Total marks: 20 marks

Obtained marks: ——–

Answer the following questions:

  1. Assume that you have been consulted by a doctor who is an owner of a 25 bedded nursing home for reducing its cost. Since the patient footfall has significantly decreased due to a few negligence claims in near past, revenue generated in a month is less than the cost incurred. The doctor has paid monetary compensation for couple of these claims. Also the organization has high nurse turnover rate.

What strategies will you suggest to overcome the financial crisis & improve the image of the organization in public? (10 marks)

  • Explain in detail the statutory obligations for Medical Imaging Services in India? (10 marks)

Section B

Short Answer Questions (SAQ)

Total marks: 20 marks

Obtained marks: ——–

Answer the following questions:

  1. What are the benefits of accreditation to blood banks (blood centres)? (5 marks)
  2. Define wellness centres. What is need of accreditation of wellness centres? (5 marks)
  3. What are the benefits of achieving accreditation for a medical laboratory? (5 marks)
  • Discuss about medical devices management in user institutions like diagnostic centre or hospital. (5 marks)

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Course 5

Tools & Techniques for Quality Improvement

Section A

Long Answer Questions (LAQs)

Total marks: 20 marks

Obtained marks: ——–

Answer the following questions:

  1. Explain audit as tool for evaluation of quality in a hospital. (10 marks)
  • Define quality indicators & describe any 5 indicators with their significance in assessment of quality with examples. (10 marks)

Section B

Short Answer Questions (SAQ)

Total marks: 20 marks

Obtained marks: ——–

Answer the following questions:

  1. Discuss the concept of lean & its application in healthcare. (5 marks)
  2. Discuss in detail why patient satisfaction is considered as an important input of hospital quality improvement process. (5 marks)
  3. Explain the principles of Kaizen in brief. (5 marks)
  4. Explain the quality control tool- ‘Stratification’ with an example. (5 marks)

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