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ASSIGNMENT
SESSION FEB/MAR 2022
PROGRAM BACHELOR OF BUSINESS ADMINISTRATION (BBA)
SEMESTER II
COURSE CODE & NAME DBB1204 – QUALITY MANAGEMENT
CREDITS 4
NUMBER OF ASSIGNMENTS & MARKS 02
30 Marks each
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 – 450 words. Each question is followed by evaluation scheme.
Q.No Assignment Set – 1
Questions Marks Total Marks
1. Discuss various dimensions of Quality with suitable examples. 10 10
2. List the different ways of enhancing the top management’s commitment towards quality. 10 10
3. Explain the various criteria for the organisations to select appropriate suppliers. 10 10
Q.No Assignment Set – 2
Questions Marks Total Marks
4. Discuss the Quality Management Principles in detail. 10 10
5. Discuss the process of benchmarking and quote a suitable example of a company’s benchmarking process. 10 10
6. “Employee motivation leads to involvement”. Justify this statement with a suitable example. 10 10
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