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(WINTER 2014) ASSIGNMENT
| PROGRAM | BCA (Revised Fall 2012) |
| SEMESTER | 2 |
| SUBJECT CODE & NAME | BCA2040- COMMUNICATION SKILLS |
| CREDIT | 2 |
| BK ID | B1026 |
| MAX.MARKS | 60 |
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
- What is nonverbal communication? Give five examples for non-verbal communication
Answer : Nonverbal communication plays an important role in the workplace, particularly when you are dealing with the public. Nonverbal cues tell a speaker whether you are listening to him and are interested in what he has to say. Communication examples in the workplace can be applied to learn the proper way to interact with others on nonverbally.
Eyes and Facial Expressions
The eyes and facial expression of a listener are important to a speaker. If a listener is rolling her eyes, has a bored expression or seems glazed over, these are blatant cues that the listener is not actually listening or does not care about the speaker has to say. Make eye contact during conversations and take care that your facial expression is one of alertness and caring. Although not an actual “facial” expression, head movements such as
- What are the prosodic features of speech?
Answer : Prosodic features (sometimes known as suprasegmental phonology) are those aspects of speech which go beyond phonemes and deal with the auditory qualities of sound. In spoken communication, we use and interpret these features without really thinking about them. There are various conventional ways of representing them in writing, although the nuances are often hard to convey on paper.
Pause. Pause as hesitation is a non-fluency feature. However, intentional pauses are used to demarcate units of grammatical construction, such as sentences or clauses. These can be indicated in writing by full stops, colons, semi-colons and
- Define hearing and Listening. How is ‘hearing’ different from ‘listening’
Answer : Hearing is one of the five senses of a person and it is the ability to perceive sound by detecting vibrations through an organ such as the ear. Listening also known as ‘active listening’ is a technique used in communication which requires a person to pay attention to the speaker and provide feedback. Listening is a step further than hearing, where after the brain receives the nerve impulses and deciphers it, it then sends feedback.
Hearing and Listening, though synonymous, are complete different things. You can listen to someone without actually hearing anything.
Dear students get fully solved assignments
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