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Directorate of Online Education
ASSIGNMENT
SESSION JUL/AUG 2021
PROGRAM BACHELOR OF BUSINESS ADMINISTRATION (BBA)
SEMESTER II
COURSE CODE & NAME DBB1204 – QUALITY MANAGEMENT
CREDITS 4
NUMBER OF ASSIGNMENTS & 02
MARKS 30 Marks each
Note:
• There will be two sets of assignments for every course, and you must answer all questions in both sets. Average of both assignments’ marks scored by you will be considered as Internal Assessment Marks.
• Answers for 10 marks questions should be approximately of 400-500 words.
Q.No Set – I Marks Total Marks
Questions
1. Discuss Deming Cycle and Crosby’s Four Absolutes of Quality. 5+5 10
2. How is the McKinsey 7S model used for carrying out strategic planning 3+7 10
and implementation?
3. What is cost of quality? Why is it important to measure? List common costs 2+4+4 10
of poor quality.
Q.No Set – II Marks Total Marks
Questions
4. What is meant by Quality Audit? What is its purpose? 2+8 10
5. Write short notes on the following concepts: 5+5 10
a) Recognition and rewards
b) Suggestion systems
6. Discuss about IMC Ramakrishna Bajaj National Quality Award. 10 10
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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or
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