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JAIPUR NATIONAL UNIVERSITY, JAIPUR
School of Distance Education & Learning
Internal Assignment No. 1
Bachelor of Business Administration Question Question Question. (BBA)-Retailing
Paper Code: BBA – 107
Paper Title: COMMUNICATION AND COMPUTER APPLICATION
Last date of submission: Max. Marks: 30
Note : Question No. 1 is of short answer type and is compulsory for all the students. It carries 1 Mark. (Word limits 50-100)
Q. 1. Answer all the questions:
Question. (i)What do you mean by formal communication? Explain the Informal communication.
Answer : Formal communication is, typically, conveyed from the top leadership to various departments and employees. Usually, every organization follows a procedure for formal conversation. Think about the annual meetings or even team meetings that your manager calls for.
However, there is no predetermined structure for informal communication in any organization. So what is informal communication all about? To start with, it helps create and maintain a relationship among colleagues. For instance,
Question. (ii) Explain the difference between vertical and Horizontal Communication.
Answer :
- Purpose: The purpose of horizontal communication is to coordinate the activities of various departments and divisions of the organization. The purpose of vertical communication is to provide necessary orders, instructions, and directives to the subordinates in a downward direction; and receiving suggestion, opinions and feedback from the subordinates in upward direction.
- Information flow: In this communication, information flows between people holding same rank and status. In this communication, information flows form superior to subordinates and vice-versa.
Question. (iii) What are Organizational barriers? Explain.
Answer : Organizational barriers can be any number of things ranging from physical items to individual and group attitudes. They do not have to be major items. They could be as simple as an extended
Question. (iv) Differentiate between Cross-Culture Barriers and Semantic Barriers.
Answer : Culture can be a significant impact on communication. Some cultures are open and supportive of input from employees and a two-way flow of communication. Other cultures are more top-down; leaders convey
Question. (v) What is an output device? Elaborate with examples.
Answer : An output device is any device used to send data from a computer to another device or user. Most computer data output that is meant for humans is in the form of audio or video. Thus, most output devices used by humans are in these categories. Examples include monitors, projectors, speakers, headphones
Question. (vi) Explain operating System.
Answer : An operating system (OS) is the program that, after being initially loaded into the computer by a boot program, manages all the other programs in a computer. The other programs are called applications or application programs. The application programs make use of the operating system by making requests for
Question. (vii) Name the types of software.
Answer : There are two main types of software: systems software and application software. Systems software includes the programs that are dedicated to managing the computer itself, such as the operating system, file management utilities, and disk operating system (or DOS).
Question. (viii) What are the steps of Mail Merge? Explain.
Answer : Mail merge is a process to create personalized letters and pre-addressed envelopes or mailing labels for mass mailings from a form letter. The feature is usually employed in a word processing document which contains fixed text (which is the same in each output document) and variables (which act as placeholders that are replaced by text from the data source). The feature dates back to early word
Question. (ix) What are the steps in preparing a resume?
Answer : Step 1: Find a Job for Your Resume
Step 2: List of Keywords for Your Resume
Step 3: Choose a Resume Format
Step 4: Your Resume Heading
Step 5: Your
Question. (x) What is Interview? How many types of interview are there? Explain in one line.
Answer : Generally, an interview means a private meeting between people when questions are asked and answered. The person who answers the questions of an interview is called in the interviewer. The person who asks the questions of our interview is called an interviewer.
TYPES OF INTERVIEWS
Note: Answer any four questions. Each question carries 5 marks (Word limits 500)
Q2. Explain the process of communication with the help of a diagram.
Answer : Communication can best be summarized as the transmission of a message from a sender to a receiver in an understandable manner. The importance of effective communication is immeasurable in the world of business and in personal life. From a business perspective, effective communication is an absolute must, because it commonly accounts for the difference between success and failure or profit and loss.
Process # 1. Sender:
Communication starts with the sender, who is the initiator of the message. After generating an idea, the sender encodes it in a way that can be comprehended by the receiver.
Process # 2. Transmission:
The information that the sender wants to communicate is transmitted over a channel through which the message travels
Q3. What do you mean by Barriers? How can one overcome the barriers to communication Explain?
Answer : There are a lot of communication barriers faced these days by all. The message intended by the sender is not understood by the receiver in the same terms and sense and thus communication breakdown occurs. It is essential to deal and cope up with these communication barriers so as to ensure smooth and effective communication.
Q4. How Body language and humor becomes important while communicating? Explain with an Example.
Answer : Body language is another means of communication. Sometimes it can send signals stronger than words. Body language is controlled by your subconscious mind, so a reader can actually understand if there’s a difference in what you are saying and thinking. In order to ensure that your words and body language compliment each other, you need to read and practice a bit.
Body language often has great impact in transmitting messages to the listener. Facial expression and eye movements are very important while conveying your feelings. Smile on the face reflects confidence. If you are in meeting and you are
Q5. What is Control Processing Unit? Explain its Importance. And also explain any 2 enervations Of Computers.
Answer : Every computer in your office contains a crucially important device called a Central Processing Unit, or CPU. The CPU performs arithmetic and makes logical decisions at speeds up to billions of operations per second. Every other component in the computer serves the CPU by fetching and storing data or displaying results on the screen.
Calculations
Q6. Explain MS-Word. Differentiate it with MS Excel. Also explain the features of spread sheet work.
Answer : What is MS Word?
Microsoft Word or MS Word is one of the most helpful software designed for people of almost every profession. In other words, Microsoft Word is a word processing software that enables users to create a series of documents that appear on paper between different devices on the screen. It also makes text editing very easier and allows us to take printouts, making the data readable on paper. It is beneficial for students, teachers, professionals
Dear students, get latest JNU MBA Solved assignments by professionals.
Mail us at: help.mbaassignments@gmail.com
Call us at: 08263069601