PGDQMHHO SEM 2 ASSIGNMENT 1

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Post Graduate Diploma in Quality Management of Hospital &

Healthcare Organizations

Questions for Assignments

3rd SET OF ASSIGNMENTS

Name of the student:

PRN no.:

Set no. of Assignment:

Answer the following questions:

Course 4: Quality Standards for Other Healthcare Organizations

Question. Describe history of development of SHCO standards & elaborate the difference in these organizations, hospitals and polyclinics. (5marks)

Answer: NABH’s hospital accreditation programme is already in operation since February 2006 and is very well received by the industry. The hospitals accredited by NABH will have global recognition, which in turn will provide boost to the medical tourism in our country. Considering that almost 90% of

Question. Write short notes on (5marks):

Question. a  Benefits of accreditation to blood bank

Answer: a. Benefits of accreditation to blood bank

  1. Unique programme, very few countries have an accreditation programme on blood bank

Question. b. National Accreditation Board for Testing and Calibration Laboratories (NABL)

Answer: National Accreditation Board for Testing & Calibration Laboratories (NABL) provides accreditation to Conformity Assessment Bodies (Laboratories). NABL Schemes include Accreditation (Recognition) of Technical competence of testing, calibration, medical testing

Course 5: Tools & Techniques for Quality Improvement

Question. Definethefollowingterms: (5marks)

a. Kaizen:

Answer: Kaizen is a term that refers to on-going or continuous improvement. The definition of kaizen comes from two Japanese words: ‘kai’ meaning ‘change’ and ‘zen’ meaning ‘good’.

“KAIZEN™ means

Question. b. Waste in lean management:

Answer: 1. Transportation

This type of waste is when you move resources (materials), and the movement doesn’t add value to the product. Excessive movement of materials can be costly to your business and cause

 Question.   c. Value stream management:

Answer: Value Stream Management (VSM) is the lean practice of monitoring, evaluating, and continually improving an organization’s software delivery process. In this Refcard, explore everything VSM

Question.   Enlist quality control tools. Explain any two of them with example. (10 marks)

Answer: Quality tools help people understand and improve processes. There are many different tools, and the skill of quality professionals lies in their ability to take an application from one field or industry and apply it, or adapt it, to specific situations in other fields. If you’re

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