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ASSIGNMENT
| DRIVE | FALL 2014 |
| PROGRAM | MBADS (SEM 4/SEM 6)
MBAFLEX/ MBAN2 (SEM 4) PGDPMN (SEM 2) |
| SUBJECT CODE & NAME | PM 0017 –PROJECT QUALITY MANAGEMENT |
| BK ID | B1346 |
| Credit and Max. Marks | 4 credits; 60 marks |
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Q1. What is quality assurance? Explain the inputs , outputs and tools of quality assurance process.
Answer : Quality Assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers. QA is applied to physical products in pre-production to verify what will be made meets specifications and requirements, and during manufacturing production runs by validating lot samples meet specified quality controls. QA is also applied to software to verify that features and functionality meet business objectives, and that code is relatively bug free prior to shipping or releasing new software products and versions.
Q2. Write short notes on
A)PDCA cycle,
Answer : Plan-Do-Check-Act (PDCA)
A Quality Management System (QMS) is based on set of interrelated processes. These processes go through cycle of Plan-Do-Check-Act. PDCA (plan-do-check-act) is a four stage problem solving checklist used to improve business processes. The PDCA concept was advanced by Dr. W. Edwards Deming; hence it is also referred as Deming circle or Deming wheel. The PDCA Cycle is four-stage process, which enables you to get from problem-
- B) Quality audits
Answer : Quality audit is the process of systematic examination of a quality system carried out by an internal or external quality auditor or an audit team. It is an important part of organization’s quality management system and is a key element in the ISO quality system standard, ISO 9001.
Quality audits are typically performed at predefined time intervals and ensure that the institution has clearly defined internal system
3 Describe the Enterprise Project Management Model(EPM)
Answer : Enterprise Project Management (EPM), in broad terms, is the field of organizational development that supports organizations in managing integrally and adapting themselves to the changes of a transformation. Enterprise Project Management is a way of thinking, communicating and working, supported by an information system, that organizes enterprise’s resources in a direct relationship to the leadership’s vision and the mission, strategy, goals and objectives that move the organization forward. Simply put, EPM provides a 360 degree view of the organization’s collective efforts.
4 Explain the project management value initiative
Answer : Steps in the project management initiative program :
Step #1 – Create Business Case –
A business case document is the formal start of the project when the project sponsor (or the project initiator) gives a description of the business problem/opportunity. The project is to be initiated to address the problem or provide alternative solutions. The business case document will include the business problem and potential costs associated with the project implementation.
Step #2 – Make Feasibility Study –
A feasibility study is a research conducted to
5 Briefly explain the seven forces involved in the success of quality in project management.
Answer : Forces involved in the success of quality in project management :
- A good plan :
The Plan, Do, Check, Act cycle is fundamental to achieving project quality. The overall project plan should include a plan for how the project manager and team will maintain quality standards throughout the project’s cycle.
There are many benefits to smart planning. This first step in the project process allows for a reliable and realistic time-scale to be created. Assuring accurate time for cost estimates to be produced and for clear documentation of milestones and
6 UK based Conifer has been manufacturing equipments to broadcast audio for the radio, TV, security and telecommunications for more than 40 years. A reputation for building high quality, reliable professional audio products, 100% engineering and manufactured in their UK factory and is being used in facilities all over the world has-been earned by Conifer.
Conifer is in private owned by its directors and headed by Marcus Brooke. Sonifex’sfinest known products comprises of the award winning Courier portable flash-card recorder, which was chosen as the millennium product by the UK’s design council. There Box range of audio interfaces, that are designed for systems integrators and the lately introduced reference monitor range, a new series of rack-mount audio monitors that utilise the latest DSP (digital signal Processing) technology is also one of Sonifex’sproduct.
In the late 1990s, during the drift towards overseas manufacturing, the need to overhaul its complete operation if it were to maintain its status as a leading UK manufacture and to retain its expert manufacturing staff was recognised by Conifer. Of late, the company realised that a modification needed in the way the manufacturing process was controlled so that stock control, invoicing and accounts can be incorporated. An Excel system called EFACS, allowed to do a lot of what was needed in terms of stock control and production planning. However, the system was very cumbersome and wasn’t really suited to the needs of a smaller company where one person usually has more than one task to be performed. Conifer had its own in-house software expert that could perform thorough inspection and take a look at the system to see how on the improvements. Anew front end was created.
Conifer was the first to invest in Scope Series III audio analysers. In fact they were involved in helping to incorporate beta testing in the unit. A prototype was seen at broadcast convention and the beta test was advised to perform as a must. The price was a factor- it is incredibly competitive when compared to the test equipment offered by other manufactures, but that wasn’t the only reason to be chosen. They were also convinced by its incredible feature-set and by its user friendliness, but the main deciding factor was that the system could be easily integrated into their test systems, enabling them to develop their own user interface, integrating the scope seamlessly into their own software system.
The company’s Scope series III is an inclusive and powerful measurement system foranalog and digital audio generation and analysis, consisting of digital audio carrier analysis, acoustic transducer testing and testing of sound devices. The net result of scope III was very a rapid diagnosis and correction of any manufacturing faults, with detailed test records being written directly into the test system, giving a complete product that was ever built. This, in turn led to far more effective component batch control of products on the manufacturing lines, and more efficient technical support of products in the field. Each and every step of the phase of the Scope III series had to undergo a complete inspection, measurement of the devices and testing.Sonifex thus has been able to standardise on the Scope III series for both development and testing purposes, allowing engineers to exchange results and test procedures between departments. The Scope III analysis was a important part of the company’s performance criteria.Sonifex’s followed automated testing process and is now an integral part of its fresh software package, which was developed in-house. By doing the right inspection, measurement and testing at the right time Conifer has retained their manufacturing operation in UK when many of the competitors had to move overseas. In spite of all thisSonifex continued to develop quality design and manufacture the quality products in such a way that customers come expecting them.
What were the challenges faced by Conifer’s measurement system? Describe the role of inspection, measurement and testing in building Conifer.
Answer : Inspection and the test plans :
Inspection & Test Plan is a document made by Manufacturer/ Subcontractor or CONTRACTOR for describe the minimum requirements of the quality control activities, Inspection & Test items during fabrication and/or construction phase, reference documents, required acceptance criteria, certifying or verifying documents, and inspection parties involve; it’s all for assure that the product will be built in accordance with project specifications, code & standard requirements, and meet local government regulations.
Activities of inspection planning :
The purpose of an Inspection and Test Plan is to put together in a single document that records all inspection and testing requirements relevant to a specific process. On a construction contract the process is likely to be a construction activity, element of work, trade work or providing a product section. An Inspection and Test Plan identifies the items of materials and work to be inspected or tested, by whom and at what stage or frequency,
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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