SMU BBA SPRING 2014 SOLVED ASSIGNMENTS SEM -3

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BBA – Sem 3

BBA 301-Legal and Regulatory Framework

 

1 What are the various kinds of agencies?

On the basis of extent of authority

On the basis of nature of work

 

2 Define the meaning of a ‘Cheque’. Explain the crossing of a cheque and its types.

Meaning of ‘cheque’

Crossing of a cheque

Types of crossing

 

3 Explain different types of share capital.

Explanation

 

4 “CPA provides for the establishment of the central consumer protection council”. Explain the objectives of the central council in the light of the above statement.

Explanation of objectives

 

5 What are the salient features of combination regulations under the Competition Act 2002?

Features

 

6 List the features and precautions of Trade mark Act, 1999.

Listing of features

Listing of precautions

 

BBA302 – HUMAN RESOURCE MANAGEMENT

 

1 Define ‘Human resource Management’ (HRM). What are the features and objectives of human resource management?

Definition of Human resource management

Features of HRM

Objectives of HRM

 

2 Define ‘recruitment’. What are the factors affecting recruitment?

Definition of recruitment

Factors affecting recruitment

 

3 Differentiate between personnel management and Human Resource Management.

Difference between Personnel Management and HRM

 

4 What is the purpose of performance appraisal? Explain the process of performance appraisal.

Purpose of performance appraisal

Process of performance appraisal

 

5 What is meant by employee grievance? What are the causes of employee grievances? Explain the need for employee counselling.

Meaning of employee grievance

Causes of employee grievances

Need for employee counselling.

 

6 Explain the need for employee induction program. What are the contents of induction program?

Need for employee induction program

Contents of induction

 

BBA303: QUALITY MANAGEMENT

 

1 What is meant by ‘Quality’? What are the dimensions of quality?

Definition of Quality

Dimensions of quality

 

2 Differentiate between Mission and Vision Statements. Write a brief note on “quality objectives”

a) Difference between Mission and Vision Statements

b) Quality Objectives

 

3 Explain the following:

a) Cost of quality

b) Kaizen

a) Explanation of ‘cost of quality’

b) Explanation of ‘Kaizen’

 

4 What is meant by Customer Focus? How do you handle customer complaints?

Meaning of Customer Focus

Handling customer complaints

5 What is ‘productivity’? Explain productivity factors.

Meaning of productivity

Explanation of productivity factors

 

6 Write short notes on the following:

(a) Quality Management Principles

(b) Deming Prize

(a) Short notes on Quality Management Principles

(b) Short notes on Deming Prize

 

BBA 304 – Advertising and sales

 

1 Define advertising and discuss the various functions of advertising.

Meaning

Functions

 

2 Discuss in brief the various message strategies in advertising.

3 strategies

 

3 Observe any newspaper advertisement of any telecom company. What is the target audience and what are benefits of choosing newspaper for advertisement.

Selection of appropriate advertisement

Identifying target audience

Advantages of newspaper advertisement

 

4 What is internet advertising? How is it different from Email advertising?

Internet advertising

Difference

 

5 What are the various sales presentation techniques? Discuss.

Sales presentation techniques

 

6 Write short notes on:

a) Sales promotion

b) Personal selling

a) meaning and scope of sales promotion

b) meaning and objectives of personal selling

Dear students get fully solved  SMU BBA Spring 2014 assignments

Send your semester & Specialization name to our mail id :

 

  “ help.mbaassignments@gmail.com ”

or

Call us at : 08263069601

 

These are just questions for reference . To check samples see our latest uploads in blog archive or search assignments .

(Prefer mailing. Call in emergency )

 

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