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Operations Management
SBS MBA
| STUDENT ID |
| UNIT TITLE | UNIT CODE |
| Name (in Full) __________________________________________________________ |
INSTRUCTIONS:
- Please submit your soft copy of the assignment on or before 16th July 2016 to examinationboard@atmsedu.org and cc to afatima@atmsedu.org.
- If assignment is not submitted on date, will follow with penalty of 10% deduction of marks for every day.
- Similarity between students work is strictly not accepted, any student found with similar work will be graded Zero and fail for the course. However, Plagiarism is an academic offence and will not be tolerated under SBS.
Total Marks: _______ /60
Answer any five (5) from the following questions. Each question carries 12 marks.
Question.1. Outline the similarities and differences between manufacturing and services in terms of operations management. (Topic 1)
Answer:There are five main differences between service and manufacturing organizations: the tangibility of their output; production on demand or for inventory; customer-specific production; labor-intensive or automated operations; and the need for a physical production location. However, in practice, service and manufacturing organizations share many characteristics. Many manufacturers offer their own service operations and both require skilled people to create a profitable business.
Differences:
Goods: The key difference between service firms and manufacturers is the tangibility of their output. The output of a service firm, such as consultancy, training or ma
Question.2. Identify the competitive priorities (CSFs) in a service organization of your choice. What is the role of the operations manager in ensuring that these CSFs are achieved in the organization? (Topic 2)
Answer:CSFs, also known as Key Results Areas (KRAs), are the essential areas of activity that must be performed well if you are to achieve the mission, objectives or goals for your business or project. By identifying your Critical Success Factors, you can create a common point of reference to help you direct and measure the success of your business or project.
As a common point of reference, CSFs help everyone in the team to know exactly what’s most important. And this helps people perform their
Question.3. Does your organization emphasize time – based competition? What are the advantages and disadvantages of time – based completion for your organization? (Topic 3)
Answer:The widespread use of just-in-time production (JIT) and other advanced manufacturing techniques has been credited with providing such improvements as decreased inventories, set-up times, downtime and workspace. These decreases have yielded increases in inventory turns, equipment utilization, labor utilization, and ultimately, profit. Simply stated, this means that finished goods are produced and delivered just in time to be sold, subassemblies just in time to be assembled into finished goods, fabricated parts just in time to go into subassemblies and raw materials just in time to be transformed into fabricated parts. In effect, consumption of time has been reduced. While the JIT philosophy dictates that improvement in
Question.4. Identify the daily beliefs and guiding beliefs for your organization. Provide three examples of each. How do these beliefs compare with reality? (Topic 4)
Answer:
Question.5. Investigate the types of qualitative forecasting techniques used in your organization. How do senior managers identify the appropriate forecasting technique to use in different circumstances? Do you think these techniques are used appropriately in your organization? (Topic 5)
Answer:
Question.6. Describe the basic layout types for both manufacturing and service facilities, and identify when each is best used. (Topic 6)
Answer:
Question.7. What criteria are used for purchasing decisions of key components in the supply chain in your organization (or one with which you are familiar) (Topic 7)
Answer:Supply chain management (SCM) is a process used by company’s to ensure that their supply chain is efficient and cost-effective. A supply chain is the collection of steps that a company takes to transform raw components into the final product. Typically, supply chain management is comprised of five stages: plan, develop, make, deliver, and return.
The first stage in supply chain management is known as Plan. A plan or strategy must be developed to address how a given good or service will meet the needs of the customers. A significant portion of the strategy should focus on planning a profitable supply chain.
Question.8. What do you see as an opportunity to improve the planning process in your organization? (Topic 8)
Answer:Strategic planning can help you to improve the performance of your enterprise for the next several years.
How?
By steering you to find and focus on the handful of really big issues facing your organization.
It is the size and impact of these strategic issues that gives rise to the importance of the strategic plan.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601