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(Spring 2013)
Master of Business Administration – Semester 3
MA 0036: “FINANCIAL SYSTEM AND COMMERCIAL BANKING”
(4 credits)
(Book ID: B1770)
ASSIGNMENT- Set 1
Marks 60
Assignment Set -1 must be written within 6-8 pages. Answer all questions.
Q1. Explain about various regulatory institutions.(10 marks (350-400 words)
Answer : Financial Regulatory Bodies In India
The financial system in India is regulated by independent regulators in the field of banking, insurance, capital market, commodities market, and pension funds. However, Government of India plays a significant role in controlling the financial
Q2. Explain hybrid instruments.(10 marks) (350-400 words)
Answer : Hybrid instruments are subject to a special procedure in the House of Lords which gives those who are specially and directly affected by them the opportunity to present their arguments against the SI to the House of Lords Hybrid Instruments Committee and then, possibly, to a select committee charged with reporting on its merits and recommending whether or not the SI should be approved by both Houses of Parliament.
The hybrid instrument procedure is unique to the House of Lords and the process must be completed before the SI can be approved by
Q3. What role does the RBI play in ensuring that the guidelines as per the RBI Act 1934 and Banking Regulation Act 1949 are adhered to by banks? ( 10 marks )(350-400 words)
Answer : The Urban Banks Department of the Reserve Bank of India is vested with the responsibility of regulating and supervising primary (urban) cooperative banks, which are popularly known as Urban Cooperative Banks (UCBs).
While overseeing the activities of 1926
Q4. What is financial inclusion? (10 marks) (350-400 words)
Answer : Financial inclusion or inclusive financing is the delivery of financial services, at affordable costs, to sections of disadvantaged and low income segments of society, compared to financial exclusion, where they are not. Unrestrained access to public goods and services is the sine qua non of an open and efficient society.[citation needed] It is
Q5. Explain the measures to improve customer service.(10 marks) (200+200 words)
Answer : We get a lot of advice about how to deliver great customer service. Many of the tips are reminders of what we already know (but we occasionally forget). And these are useful. But sometimes, we need more than a reminder. Sometimes it’s helpful to have a system or, at least, some steps to follow.
Here is an easy yet valuable road-map I’ve taught in many of my customer service seminars. It’s easy to understand but it can be effective in keeping us on
Q6. Explain perspectives in relation to banking regulation.(10 marks) (350-400 words)
Answer : Banks have spent vast sums of money lobbying politicians to reduce regulations of financial markets or to create loopholes that make regulations less effective. JPMorgan Chase, the largest U.S. bank, is widely considered to have one of the most knowledgeable and effective management teams with a chief executive officer, Jamie Demon, who boasts of the bank’s exceptional understanding of risk management. So the report that JPMorgan Chase recently lost $2 billion in six weeks pursuing an aggressive investment strategy has reignited concerns that bank actions could lead to another financial crisis that might have
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