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Master of Business Administration- MBA Semester 4
MI0038 –Enterprise Resource Planning -4 Credits
(Book ID:B1324)
Assignment Set -1 (60 marks)
Note: Assignment Set -1 must be written within 6-8 pages. Answer all questions.
Q1.Why are ERP systems said to be flexible? Explain with an example.10 marks(350-400 words)
Answer : Installing an ERP system has many advantages – both direct and indirect.
The direct advantages include improved efficiency, information integration for better decision making, faster response time to customer queries, etc.
The indirect benefits include better
Q2.Briefly explain the functionalities of CRM sub modules. List out the benefits of CRM Systems.10 marks(350-400 words)
Answer : Sub Modules in CRM
We already know that CRM is the process of managing relationships with customers by capturing, analyzing, and storing customer information. The functionality of a CRM system can be studied under three sub modules.
They are Marketing, Service and Sales. All these modules are Operational, Collaborative and Analytical.
Marketing module
Q3.Differentiate between Open Source and Commercial ERP. Briefly explain the key principles to proper ERP system selection process.10 marks(350-400 words)
Answer :
Q4.What is ATO and how is it different from ETO? List the advantages of CAD/CAM.10 marks(350-400 words)
Answer : Assemble-to-Order (ATO) company is another variation of the manufacturing operations. Theta company manufactures standardised, option modules according to the forecasts it has made and then assembles a specific combination, or package of modules, after receiving the customer’s order. The classic example is the automobile manufacturer. After receiving orders from a host of dealers, the manufacturer specifies the exact production schedule for the automobiles.
Q5.Discuss briefly about JD Edward’s and PeopleSoft’s applications and their various modules.
10 marks(350-400 words)
Answer : People Soft
PeopleSoft Inc. was established in the year 1987 to provide innovative software solutions that meet the changing business demands of enterprises worldwide. It employs more than7,000 people worldwide. The annual revenue for the year 1998 was $ 1.3 billion. PeopleSoft’s objective is to provide innovative software solutions that meet the changing business demands of organisations worldwide. PeopleSoft develops software that supports enterprise wide solutions to handle core business functions. This includes
Q6.What is BAPI? Why BIAP is considered as commanding tool in the SAP consultant’s tool kit?
10 Marks(350-400 words)
Answer : Business Models and BAP
Isa company’s business model is usually referred as revenue architecture that consists of major value creation principles. This business model describes revenue sources and the way the company organises its activities to profitably
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